Shipping policy

OVERVIEW

Shipping

We will offer Free Shipping on our entire store once in a while! Stay Tuned!

Processing time: All orders will be shipped out within 1-3 days after purchase. *Business Days Only* 

Delivery Estimates: We utilized the best shipping option for our customers, normally the package will be delivered within 7-12 Business Days, couting from the day you received our first shipping notification email. 

Important Notice

1. Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to. 

2. When encountering with force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits.

 
3. We are taking every reasonable precaution to ensure that your products are not damaged. If the item is damaged during transit, with the appropriate proofs (like pictures or short videos), please immediately contact us at [email protected] within 3 business days upon receiving the delivery.

Orders Tracking

After your order has been successfully placed, you will receive an Order Confirmation Email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation Email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped. You can track your items on the carrier's official website.

Please Note:

1. International shipping services do vary from country to country. To find out the exact services that are available, please put in your full address at check out.

2. Shipping internationally does mean that you may be required to pay customs and import taxes. All international customers are responsible for the customs rates within their own country. For further information, we recommend contacting your local customs office.